Alicia McKay

Based in Wellington, New Zealand. Writes on strategy, change, leadership, consulting, public sector and local government.

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The grey area.

I talk a lot about the importance of brave public service – community-focused, impact-led policy and strategy decisions that change our world. This...

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Newspaper headlines.

“When I grow up, I want to answer emails.” (…said no-one ever.) “Here lies Alicia. She completed 455 tasks.” (…is a terrible gravestone inscription.)...

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Fear Breeds Complexity: Simplify The Public Sector

The Global Simplicity Index tells us that, in the private sector, simplicity pays. The majority of consumers will spend more, for an easy customer...

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Practice makes autopilot.

For three days every three months, I invest in my own professional development and head off to business school in Australia. Those three days are...

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Get Out of the Weeds You Love

Do you miss the "real work"? The 'paradox of leadership', according to Greg McKeown, is that as we advance in seniority, we can become so overwhelmed...

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Design and Delivery: Better Together

Collaboration that actually SAVES time and money?! Some years ago, I had a job writing tender responses for large construction and infrastructure...

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Take the handbrake off: systems change

Eating well sucks. I’m currently in training season for a marathon and doing my best to put the right fuel in for long Sunday Rundays. I’m also on a...

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Time to light some fires.

Firefighters have a demanding job. On the one hand, they do all the stuff that we expect in a crisis, like turning up and fighting a roaring blaze....

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Preparation beats prediction

One of my favourite strategy workshops to run is about strategic risk - preparing for the worst. I recognise that sounds dire, but I promise it...

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True Freedom is Making Your Own Rules

Have you ever opened your calendar, only to see nothing but other people’s priorities staring back at you? Take a look at it now and see what the...

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Creativity, strategy and magic.

I’ve spent my life in a quiet awe of musicians and creative people. People that seem to be able to create beauty out of nowhere. What an incredible...

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Focus - to have, to do, or to be.

I had a minor mutiny on my hands last week. I got so little “work” done in the last two weeks that my long-suffering Business Manager Diane revolted....

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Strike while the iron is hot.

I went to a blacksmiths festival recently. A bit out of the ordinary for my general weekend entertainment, to be honest, but talk about impressive....

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Let go of the good.

Are you a hoarder? A minimalist? Or something in between? I moved house recently, which is always a pain. On the bright side, every time I move I get...

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Only that which can change can continue.

Remember Pokemon Go? What a sensation! Blowing up from what felt like nowhere, Pokemon Go was the third most popular app download in 2016, behind...

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Internal functions are the strategy engine room.

Have you ever heard that cliché about the janitor at NASA? You know, the guy who knew his job was putting astronauts on the moon? Like most...

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Put your money where your mouth is.

It’s budget time again – how’s yours going? Do your budget conversations sound at all like your strategy conversations? In my experience, they don’t....

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Embrace awkwardness for better decisions

Good decisions need diversity. And I mean real diversity - age, background, gender, the whole lot. This is bad news for those who use the "diversity...

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Strategy is everyone’s job

Have you ever heard of Not My Job (NMJ) syndrome? There are some particularly hilarious examples on the internet. I like this one:

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Strategy is simple

If I met anyone from your senior leadership team in the lift, and asked what your strategy is – how many different answers would I get? It’s hard to...

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The future of work

ATMs and Strategy When ATMs were first rolled out, economists, politicians, and the media panicked. Automation was to rob bank tellers of their jobs!...

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Public Sector Strategy: Community, not competition

There’s a common cliché about working parents – we’re expected to perform our job as though we don’t have children, and parent as though we don’t...

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Earn Trust: Engaging for change

Imagine proposing at the first introduction. At the Magiq Conference dinner on Monday night, I had attendees do exactly that, by proposing marriage...

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All change is people change

I have a theory about change: All change is people change.