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Systems thinking

4 min read

You can be the one who changes things

It's never been more possible to do great work You are always free to choose a different path Your employer wants you to shake it up. It's never been...

4 min read

Before you restructure, read this

In a client mentoring session on Friday, I was looking forward to hearing how a job interview had gone. After an extended secondment and a long...

2 min read

How to ask bigger questions

Most meetings and workshops are a waste of time. They're full of people resolving trivial issues that could be handled by email or delegation with...

1 min read

Stop being a hero

I used to think I was a bit of a hero—I was even proud of it. Beating the odds, I shifted my life story from high school dropout, teen mum, and...

2 min read

My top leadership reads 2021

I love to read - ever since I was a kid, I’ve spent as much of my free time as possible engrossed in a book. Childhood me would be pretty stoked I...

2 min read

Internal functions are the strategy engine room

Have you ever heard that cliché about the janitor at NASA? You know, the guy who knew his job was putting astronauts on the moon? Like most...

4 min read

Understanding idea technology

Idea technology, a term by Barry Schwartz, is an excellent framework for thinking about the ideas that drive our thinking and decisions.

2 min read

The future of work belongs to the strategist

ATMs and Strategy When ATMs were first rolled out, economists, politicians, and the media panicked. Automation was to rob bank tellers of their jobs!...

2 min read

Stop being a hero

I've always been a bit of a hero. Beating the odds, I shifted my life story from high school dropout, teen mum, and no-hope foster kid to university...

2 min read

Big questions enable bold choices

Most meetings and workshops are a waste of time. They're full of people resolving trivial issues that could be handled by email or delegation with...

6 min read

This is an intervention: it's time to get unstuck

In this post: What to do when you're feeling stuck Strategic leadership: skills to change your life Stop planning, start strategising: how to stay on...

1 min read

If you were them, you'd be a jerk too

Change is hard to talk about because people feel personally attacked. If we're not careful, "let's make it better" sounds more like "You're doing it...

4 min read

Hope is a terrible recipe for change

The planning fallacy Hope is not a recipe for change How to create realistic plans and strategies

4 min read

That restructure will not fix your organisational culture

In a client mentoring session on Friday, I was looking forward to hearing how a job interview had gone. After an extended secondment and a long...

6 min read

Why change gets worse before it gets better

Angela, a Wednesday Wisdom reader, asked me to write about the immediate impact of organisational change on productivity. She wrote:

1 min read

Don't worry about your culture

I hear a lot about organisational culture. It’s pretty trendy, and seems to be blamed for a full spectrum of ills at work. Makes sense, it’s nice and...

3 min read

Work towards the grain

One of my coaching clients is an exceptional leader. She has a rare combination of strategic, systems-focused perspective along with a burning desire...

4 min read

Why your strategy is failing and how to fix it

Many of us have the wrong idea about strategy. We think it's about workshops and documents and then struggle to understand why everyone's still doing...

2 min read

10 business and self-help books for your summer

Over the past 10 years, I reckon I've read over 500 self-development and business books. (That's why I instituted a three-month non-fiction ban in...

2 min read

Serve the room: questions to ask for leadership success

In local government, many elected members think they must be approachable and responsive to their constituents. They personally follow up on service...

1 min read

The problem is never the problem

Picture this: you're frustrated with your partner. They've loaded the dishwasher wrong, again, and they've left the door wide open for you to knock...

4 min read

Business planning in a recession with bright spot thinking

Earlier this week, I was working with leaders from a large corporate to set some strategic priorities. Talk quickly turned to how to survive the...

2 min read

Create systems change

Have you ever started a job and had that new-starter clarity? You're baffled by all the things that don’t make sense and say annoying things in...

4 min read

Good people and bad systems

Change is hard to talk about, because people tend to feel personally attacked. They have good reason to feel that way. When we talk about the things...