Get Over Yourself: Tackle Decision Bias
We are all flawed when it comes to making decisions. Like it or not, people are intuitively pretty crappy decision-makers. We often can't see...
3 min read
Alicia McKay
Jul 18, 2022 6:00:00 AM
Everyone is having too many meetings. In many teams, people click from one conversation to another, becoming paradoxically more bored and overwhelmed as the day progresses, with little space to consider meaningful ways to contribute or take action.
In Meetings that Matter, we focus on conversations that truly count - those that are designed to create action outside the room, where we need it most.
For a quick start, consider these six questions before you schedule yet another meeting.
Scheduling meetings has an exponential cost beyond your own time - you're taking time out of others' lives to prepare, attend and follow-up a conversation, so make sure it's worth it.
Lots of meetings should actually be emails, phone calls or decisions made inside your own delegation. When our time is more precious than ever, meetings should be the exception, not the default.
Common culprits and their alternatives include:
Sharing information - email, DM, presentation, video, shared document
Round-robin updates or daily check-ins - shared document with live updates, one-on-one phone calls, task management software, intranet, daily email thread.
Consider creating a policy or go-no/go guide for your team or organisation to decide whether a meeting is the appropriate tool.
Here's some useful flow-chart examples that you might like to refer to.
In some teams, meetings are filled with duplicate delegates or people who add no additional value.
When deciding who should be at your meeting, think about decision rights and responsibilities. This means asking questions like:
Meeting attendance is not the only way to capture input in your decision-making process. Consider using tools such as one-on-ones, surveys, or partial attendance to streamline the impact on other peoples' time.
When in doubt, consider the following three criteria: diversity, mandate and enthusiasm.
Nobody should ever arrive in a meeting wondering what it's about or why they've been invited. Every meeting should have one main job, which is clearly spelled out ahead of time.
When in doubt, consider the following
1. Is this a meeting to build understanding, shape choices or make decisions?
2. What does the outcome of this meeting look like? How will we know we have achieved our goal?
Meetings should be interactive - they're an 'ask' job, not a tell job.
Too much time is wasted in meetings sharing updates, reading slide decks or providing information that could have been shared ahead of time. Being clear about the scope of your meeting and providing the right preparation means you can make the most of your time together chatting and deliberating.
An agenda needn't be prescriptive, but it should make clear to all participants:
This template agenda by Roger Schwartz is a great start, clearly time-bracketing topics into manageable chunks with suggestions on preparation and process.
Make sure you allocate reasonable amounts of time for each section. Most meetings try to do too much and either run over time or end half-baked. As a rule of thumb, allocate 50-75% more time to each discussion point than you expect it to take. If you finish early, no-one will be upset. If that means you can't fit everything in, your agenda is overambitious and you need to tighten your scope.
By circulating your intentions ahead of time, people gain a better understanding of why they're coming and are less likely to get offended when you need to move the discussion on.
All meeting attendees should leave with a clear idea of what is happening next, with no topic thread left hanging.
The best way to do this is to use a consistent and clear template for meeting notes that can be easily circulated after the meeting - ideally on the same day, in draft.
A bulleted email will do the job for small conversations, but for longer or larger meetings, consider using your task management software, an online whiteboard or something like this template from Venngage.
For more on running great meetings, check out this guide to Why Your Workshops Suck, or sign up for the next intake of Meetings that Matter.
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